FREQUENTLY ASKED QUESTIONS
What makes Nick's Famous Jerky the best?
This isn’t your quick grocery store or gas station bag of jerky.
We pride ourselves on our small-batch, handcrafted, premium beef jerky that uses only top-quality ingredients.
We mention this upfront so you can appreciate that we do not seek to compete with any other traditional beef jerky companies as most use bulk ingredients. This is to cut costs and provide a cheap price. Quality is sacrificed measurably.
We are sharing these additional details about our company as it reflects our commitment to transparency and integrity.
Our customer reviews are second to none and customer satisfaction is 100%.
We’ve literally never received a complaint.
Is Nick a real person?
Yes, he certainly is. You can learn more about the 8-year-old entrepreneur who loves beef jerky as much as hockey.
Where are you located?
Beautiful Kelowna, British Columbia, Canada
Are you a small business?
Nick’s Famous Jerky® is a small family-owned business that prides itself on top quality, perfectly flavored jerky and snacks with small-town customer service.
What is beef jerky?
Beef jerky is a convenient, ready-to-eat tasty snack made from lean
strips of marinated beef. Jerky has been enjoyed for centuries due to
its versatility and nutritional value. The drying process results in a
product with a long shelf life that is easy to store.
beef jerky after a workout, when you’re enjoying the outdoors, at
school, or on a road trip. Keep a bag in the office or take it to a BBQ
when you are told not to bring a thing! Our jerky is a guilt-free snack
that you can eat anytime and anywhere!
What makes jerky healthy?
Unlike most jerky products, ours has all-natural ingredients and none of the bad stuff: NO NITRITES, NO PRESERVATIVES, NO ADDED MSG.
Most importantly, Nick’s Famous Jerky® is a great source of protein. Protein helps curb hunger between meals leaving you feeling fuller longer while maintaining blood sugar levels between meals.
How long after I have opened the package should I consume it?
Within 3 days of opening.
Do Nick's Famous Jerky Products have to be refrigerated or frozen?
The product should either be consumed within 3 days or stored in the refrigerator or freezer for maximum freshness.
What is the best way to store my jerky to make sure it lasts long and keeps fresh?
Unopened jerky should be stored in the refrigerator or freezer for maximum freshness. Once the jerky has been opened we suggest you put it into a resealable bag and place it in the fridge.
Storage tip: Keep your Nick’s Famous Jerky® in the freezer for maximum shelf life. Due to the low water content, the jerky doesn’t fully freeze making it a quick and accessible snack.
What is the shelf life of Nick's Famous Jerky?
3 months refrigerated, 1 year in the freezer
Where does your meat come from?
We partner with only the very best vendors in Western Canada to source the finest cuts of meat that meet Nick’s Famous Jerky’s® high standards for product quality and food safety.
Is your jerky 100% beef?
100% EYE OF ROUND TO BE EXACT! What part of the beef you use is extremely important. Our cuts are some of the leanest available.
Is your Jerky Gluten-free?
Yes! All of our products are 100% gluten, dairy, and wheat-free.
We always use special production procedures and safeguards to ensure compliance.
Do you add any artificial flavors or ingredients?
Absolutely not! 100% all-natural and minimally processed ingredients. There are no nitrates, no added MSG, and no artificial preservatives in any of our products.
Is every piece of beef jerky really cut by hand?
Yes. Every single piece of our beef jerky is trimmed and cut by hand.
Do you ship to the United States?
Unfortunately not yet but stay tuned!
What are your shipping options?
Nick’s Famous Jerky® offers the following shipping methods:
- Regular Parcel (Up to 6 business days)
- Expedited Parcel (Up to 4 business days)
- Xpresspost (Up to 3 business days)
- Priority (Up to 2 business days)
We base delivery times on normal delivery conditions. As a result,
delivery times are subject to change without notice. We may change or
suspend the on-time delivery guarantee during the peak period due to causes beyond our reasonable control. These reasons include, but aren’t limited to:
- Acts of God
- Labour disruptions
- Equipment failures
- Unanticipated surges in volume
I can't find your products locally, Can I order online?
Our entire range of products can be conveniently purchased from our online store and shipped directly to your door.
What's my order status?
If you have a question about your order please contact us.
I'm having trouble logging into my account?
Please contact us if you are having trouble logging into your account.
What if I am not satisfied with my order?
If you are not 100% satisfied with your purchase, please contact us within 14 days of your purchase. We will be happy to replace an item for the same item you ordered or provide a full refund.
Have any other questions?
Please contact us with any other questions you may have.